Terms of Service

By accessing or using TradeDeck (the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Platform.

These Terms form a legally binding agreement between you and TradeDeck (operated by PECH Group, a company incorporated in Nigeria). We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance of the revised Terms. We will notify registered users of material changes via email.

These Terms must be read together with our Privacy Policy, which is incorporated herein by reference.

You must be at least 18 years old to create an account on TradeDeck. By registering, you confirm you meet this requirement.

You agree to: - Provide accurate, current, and complete information during registration - Keep your login credentials confidential and notify us immediately of any unauthorised access - Use the Platform only for lawful purposes and in compliance with Nigerian law - Not use automated tools, scrapers, or bots to access or collect data from the Platform without our written consent - Not engage in any activity that disrupts, damages, or interferes with the Platform

We reserve the right to suspend or terminate accounts that violate these Terms without prior notice.

By registering as a seller, you represent and warrant that:

• You are the rightful owner or authorised distributor of all products you list
• Your products are genuine, not counterfeit, and comply with all applicable Nigerian standards (NAFDAC, SON, etc.)
• You have the necessary licences and permits to sell the listed products
• Your product descriptions, prices, and images are accurate and not misleading
• You will fulfil confirmed orders promptly and as described

Sellers are prohibited from listing: - Counterfeit, pirated, or stolen goods - Illegal substances, weapons, or controlled items - Products that violate third-party intellectual property rights - Any item whose sale is prohibited under Nigerian law

Seller plan limits (for example free-tier product and staff caps) are enforced in Seller HQ. A published commission schedule and automatic fee deduction before payouts are not live yet. When they are, they will appear in Seller HQ and these Terms will be updated.

We reserve the right to remove any listing that violates these Terms or our content policies, and to suspend seller accounts with repeated violations.

As a buyer, you agree to:

• Provide accurate delivery information for each order
• Make payment promptly upon order confirmation
• Inspect goods upon delivery and raise any issues with the seller or TradeDeck support promptly (within 48 hours of confirmed delivery is strongly preferred)
• Not make fraudulent claims, chargebacks, or dishonest dispute filings

Buyers may not use the Platform to: - Purchase goods for resale in violation of a seller's listed terms - Harass, threaten, or abuse sellers or TradeDeck support staff - Engage in collusive behaviour designed to defraud sellers

TradeDeck does not operate a separate escrow wallet. Checkout is charged by licensed processors in Nigeria. There is no automatic “order complete” job after 48 hours. Disputes and refunds are handled case-by-case via support and your card or bank, or the seller, until a formal dispute rail is live.

All payments on TradeDeck are processed in Nigerian Naira (NGN) through licensed payment processors. A PECH wallet product may be offered later as a separate PECH app.

For buyers: The amount shown at checkout (goods + any delivery fee) is what you are charged. Checkout does not add a separate VAT line today. If a seller’s price already includes tax, that is reflected in the listed amount.

For sellers: Settlement to your bank follows checkout settlement. TradeDeck does not hold a separate escrow wallet and does not yet auto-deduct a published commission from each sale.

Refunds: Approved refunds go back to the original card, bank transfer, or USSD method, typically within that bank’s window.

TradeDeck does not hold buyer funds in an escrow account. PECH wallet escrow may be offered later as a separate PECH product.

All content on TradeDeck, including the TradeDeck name, logo, design, software, and written content, is the intellectual property of PECH Group and protected under Nigerian copyright and trademark law.

You may not reproduce, distribute, modify, or create derivative works from any TradeDeck content without our express written permission.

By uploading product images, descriptions, or other content to TradeDeck, you grant us a non-exclusive, royalty-free, worldwide licence to display and use that content for the purpose of operating and promoting the Platform. You retain ownership of your content.

If you believe your intellectual property rights have been infringed on our Platform, contact legal@tradedeck.app with details of the alleged infringement.

TradeDeck is a marketplace platform. We facilitate transactions between buyers and sellers but are not a party to the sale contract between them.

We do not guarantee: - The quality, safety, or legality of any listed product - That sellers will fulfil orders as described (though we take action when they do not) - Uninterrupted or error-free access to the Platform

To the fullest extent permitted by Nigerian law, TradeDeck's total liability to you for any claim arising from use of the Platform shall not exceed the value of the transaction giving rise to the claim, or ₦50,000 (whichever is lower).

Nothing in these Terms limits liability for fraud, gross negligence, or death or personal injury caused by our negligence.

These Terms are governed by the laws of the Federal Republic of Nigeria.

Any dispute arising from these Terms or use of the Platform shall first be referred to our internal dispute resolution team. If unresolved within 14 days, disputes shall be submitted to mediation before the Lagos Multi-Door Courthouse (LMDC) or, if mediation fails, to the exclusive jurisdiction of the courts of Lagos State, Nigeria.

If you are a consumer, you may also have rights under the Federal Competition and Consumer Protection Act (FCCPA) 2018 and may refer complaints to the Federal Competition and Consumer Protection Commission (FCCPC).

Contact for legal notices: TradeDeck Legal Team PECH Group, Victoria Island, Lagos, Nigeria Email: legal@tradedeck.app